Our competitor’s strategy is to “put out fires” with calls to delinquent borrowers to recommend a short-term deferment/forbearance fix and does not speak with the borrower again unless they become delinquent.

Champion is NOT a forbearance mill. We reach out to borrowers before deferment/forbearance status ends to help them determine if they can resume payments or should continue with deferment/forbearance. Champion’s approach keeps borrowers from falling delinquent again and encourages borrowers to manage their loans better. In post-COVID default management, our tried and true proactive approach will make a huge difference with your school’s CDRs.